Operations or functional manager
Assess which workflows merit an AI pilot.
Oxford / Saïd Business School · Coursera
Manage AI adoptionAn introduction to business uses of AI, including generative models, agents and governance.
No technical background required.
Our assessment, based on the syllabus.
Assess which workflows merit an AI pilot.
Connect AI capabilities to an organisational problem.
Ask better questions about proposals and risk.
Assess a proposed customer-support assistant before funding a pilot.
The current syllabus explicitly includes agentic AI, retrieval and model evaluation. No lesson-by-lesson update date is published.
Consider this if you want a low-cost business introduction with agent and governance coverage. If you already know the basics, compare the agentic course within the specialisation.
Checked 20 October 2026. Confirm the current offer on the provider’s page before paying.